SUPPORT

Service contracting

Service realization

System servicing

Service contracting

Contracting 100% in accordance with your requirements and in accordance with legislation.

Step 01

Contracting request

Contracting request

The user submits a request

WS creates a request

The user automatically receives a request number

Step 02

Work order for contracting

Work order for contracting

WS creates a work order for contracting

The WS determines the person and the deadline for implementation

The user automatically receives data from the work order

Step 03

Work assignment

Work assignment

The seller creates a task in order to match the requirements

It determines the person and the deadline for contracting

The user automatically receives the information

Step 04

Contract documentation

Contract documentation

WS creates an offer based on agreed requirements

Based on the accepted offer, the contract has been made

The user automatically receives the information

Service realization

The highest quality service realization offered by private security companies is guaranteed.

Step 01

Work order for realization

Work order for realization

WS creates an order after a signed contract

WS plans implementation

The user receives an automatic announcement via e-mail

Step 02

Work assignment

Work assignment

Watchout security creates a work assignment

It determines the person and the deadline for realization

The user receives an automatic announcement via e-mail

Step 03

Legal documentation required

Legal documentation required

WS creates documentation

Agree with the service user

The WS hands the user a copy of the documentation

Step 04

Sales documentation

Sales documentation

WS performs handover with the user

The contractor conducts a user survey in front of the WS

The user sets bookmarks that the object is secured

System servicing

The security of your facility is our job, that is why troubleshooting the system is a priority.

Step 01

Service request

Service request

The user submits a request

Watchout security creates a request

The user automatically receives a number of requests

Step 02

Work order for servicing

Work order for servicing

Watchout security creates an account

Specifies the person and deadline for resolving the non-compliance

The user automatically receives information

Step 03

Work assignment

Work assignment

The manager creates a task in order to determine the cause

Specifies the person and deadline for resolving the non-compliance

The user automatically receives the information

Step 04

Handover documentation

Handover documentation

The manager creates the handover documentation

The person responsible for the implementation conducts a user survey

The user automatically receives the information